COVID19 Process

Dear Valued Customer,

Thank you for joining our Priority Members List!

Furever Friends will re-open with temporary business hours and a new process (see below) on Thursday, April 30, 2020. For the safety of our customers, staff, and pets, we will continue to practice social distancing and implement new operating procedures and hours of operations. We will begin calling to set-up grooming appointments on Monday, 4/27/2020.

Thank you for your patients and we wish you and your family peace, health, and prosperity!

Furever Friends

HOURS-OF-OPERATION (TEMPORARY)


Thursday-Monday:  8:00 AM – 5:00 PM

Tuesday and Wednesday:  CLOSED

*We will resume regular business hours soon. For updates on business hours, please revisit our website.

CHECKING-IN | CHECKING-OUT | PAYMENT


PAYMENT

Payments will be completed via telephone prior to pick-up. A Furever Friends’ staff member will call to advise your pet is ready for pick-up and take a payment over the telephone. For security purposes, Furever Friends does not store any credit card information. If paying with cash, please advise a Furever Friends’ staff member when he/she calls for pick-up and we will receive your payment at pick-up.

CHECKING-IN

All pet(s) are required to be secured by a leash and/or harness prior to arrival and drop off. Leashed pets will allow for an easier handoff from customer to staff. For the safety of our staff and other customers, please wear a respirator mask, practice social distancing and any other applicable guidelines provided by the Denton County Public Health Community Services. Thank you for your cooperation!

CHECKING-OUT

A Furever Friends’ staff member will secure your pet(s) with the leash and harness you provided at check-in and hand your pet(s) to you. For the safety of our staff and other customers, please wear a respirator mask, practice social distancing and any other applicable guidelines provided by the Denton County Public Health Community Services. Thank you for your cooperation!

WALK-INS


Walk-ins for nail trimming and a la carte services (i.e. glands, face trims, sanitary cuts, etc.) will be allowed, however for the safety of our staff and other customers, please wear a respirator mask, practice social distancing and any other applicable guidelines provided by the Denton County Public Health Community Services. Appointments are required for full grooming services.

 DAY CARE | BOARDING


DAY CARE

Day Care services will resume on Thursday, 4/30/2020 and will be available to MEMBERS ONLY at this time.  For the safety of our staff and other customers, please wear a respirator mask, practice social distancing and any other applicable guidelines provided by the Denton County Public Health Community Services. Thank you for your cooperation!

*Please note our temporary hours-of- operation. We will resume regular business hours soon. For updates on business hours, please revisit our website.

BOARDING

Please call for reservations. See “Boarding” for more information.

 VACCINATIONS


Vaccinations are required for all services. No exceptions. For more information on the required vaccinations (Rabies, Bordetella, Distemper, Parvo) please visit our Vaccinations page.

*NOTE:  Hours of operation and procedures subject to change at any time. For updates, please revisit our website. Thank you!

*For more information on Denton County social distancing guidelines, please visit Denton County Public Health Community Services (DCPHCS).